Frequently Asked Questions

Some commonly asked client questions and our answers.

  • What payment methods do we accept?
  • Why do I get so much paperwork?
  • Why is the Insurance Proposal important?
  • Can I pay off my premium by instalment?
  • What do I do when I have to claim?
  • Do we arrange Greenslips?
  • What is the Home Building Compensation Fund?
  • What benefit is Steadfast to me as a client?
  • Why is your phone answered by a voice mail system?
  • What happens if I cancel my Insurance?
  • What is a Conflict of Interest?